We take special care to prevent damage during shipping by using bubble wrap and cushioned envelopes.
Shipping is available worldwide, with estimated delivery times varying based on location.
For international orders, we offer standard shipping and express shipping options.
Customers can track their orders using the provided tracking number.
For any inquiries or issues with packaging or shipping, please contact our customer service team for assistance.
FAQ:
Q1.How do you gurantee the quality?
A1: We will carry out quality inspections in each process, each craft step 5-10 times QC quality inspections, the defective rate
is below 1%, we will take the responsibility for any quality problems caused by our side.
Q2.How long the plating color will be keep?
A2: Water Plated color usually keep 6 month, vacuum plated color usually keep 1 to 2 years. Depends on the customer's wear.
Q3. Do you offer after-sales warranty service?
A3:Yes, about fading, crystal fall off and other quality problems, we offer half to 1 years after-sales warranty service, but you need pay the shipping fee.
Q4. How many workers in the factory?
A4: We have more than 80 workers.
Q5. What's the monthly capacity?
A5: Our capacity is 100000 pcs per month.
Q6. What's the standard of the material quality?
A6: Our material can pass ROHS, SGS, CE.
Q7. The jewelry design and logo can be customerized?
A7: Yes, we can customize the design you send or you can choose from our selection,we provide free design.
Q8. Could I have a sample for quality check?
A8: Yes, sample order is welcome, when your cumulative number of orders reaches 500, we will refund the sample money to you.
